Last updated: 01.01.2026

This Privacy Policy explains how Martello Rent I.B. DOO (Martello Rent a Car) (“we”, “us”, “our”) collects, uses, and protects personal data when you visit our website or use our services.

1. Data We Collect

• Personal identification: name, phone number, email address, driver’s license data

• Vehicle rental information: rental dates, chosen vehicle, payment details

• Technical data: IP address, browser type, cookies, device information

2. How We Use Your Data

We process your data to:

• Provide and manage rental services

• Process bookings and inquiries

• Communicate regarding reservations

• Improve customer experience and website functionality

• Fulfill legal obligations

3. Legal Basis for Processing (GDPR)

Data is processed based on:

• Your consent

• Contractual necessity (rental agreements)

• Legal compliance

• Legitimate business interests

4. Data Retention

Personal data is stored only as long as necessary for the purposes stated or legally required.

5. Cookies

We use cookies to enhance website functionality and analytics. For more details, please refer to our Cookie Policy.

6. Your Rights

You have the right to:

• Access your data

• Correct inaccurate data

• Request deletion where legally permitted

• Withdraw consent

• Object to processing

• Request data portability

Requests can be made via: +381 63 16 19 091 or email: martellorentacar@gmail.com.

Company Name: Martello Rent I.B. DOO Address: Milutina Stanojevića 7, 11050, Beograd (Zvezdara), Srbija PIB: 112935962 MB: 21772283

7. Data Security

We apply technical and organizational measures to protect your data from unauthorized access.

8. Third Parties

We do not sell or share personal data with third parties except when required for service delivery (e.g. payment processors) or legal compliance.